⚠️ Ordering Limits (from 1st Sept)
✅ You can only order from Lotus if you’ve had 2 pens or less in the last 28 days.
🚫 If you’ve already had 3 or more pens in the last 28 days, your order will be cancelled & refunded.
⏳ Please note: Due to high demand, orders may take up to 1-2 days to process.
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PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
At Lotus Weight Loss Clinic, we are dedicated to providing the highest standard of care and service to our patients. We value your feedback, whether it’s to highlight areas where we excel or areas where we can improve. We are committed to maintaining an open culture of learning and continuous improvement, ensuring that your concerns are handled with professionalism and transparency.
If you would like to share your feedback—whether positive or negative—or make a formal complaint, please contact us at support@lotusweightloss.co.uk, using the subject line ‘Feedback’ or ‘Complaint’. We aim to respond within 7 working days, in line with our commitment to patient care and regulatory standards.
For information on returns and cancellations, please refer to the relevant sections in our FAQ page.
Your satisfaction and well-being are our top priorities, and we are here to support you at every step of your journey with us.
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